1. Introduction

This Cookie Policy explains how PromoTrack ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our advertising campaign management platform.

By continuing to use our website, you consent to our use of cookies in accordance with this policy. You can manage your cookie preferences at any time through your browser settings.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted) or "session" cookies (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account authentication.

Authentication cookies: Keep you logged in during your session
Security cookies: Help protect against unauthorized access and fraud
Session cookies: Maintain your session state across pages

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

Preference cookies: Remember your language and display preferences
Customization cookies: Store your dashboard layout and settings

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Usage analytics: Track page views, time on site, and navigation patterns
Performance analytics: Monitor site performance and identify issues

3.4 Third-Party Cookies

We use services from third parties that may set their own cookies:

Clerk: Authentication and user management
Supabase: Database and backend services
Tidio: Customer support chat widget

4. Cookies We Use

Cookie Name	Purpose	Duration
__clerk_db_jwt	Authentication token	Session
__session	Session management	Session
sb-*	Supabase authentication	1 year
tidio_*	Chat widget functionality	Various

5. Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to view, manage, delete, and block cookies. Here are links to cookie management instructions for popular browsers:

Impact of Disabling Cookies

Please note that disabling essential cookies may affect the functionality of our website. You may not be able to log in or use certain features if essential cookies are blocked.

6. Similar Technologies

In addition to cookies, we may use similar technologies:

Local Storage: Stores data in your browser for improved performance
Session Storage: Temporary storage that is cleared when you close your browser
Web Beacons: Small images used to track email opens and website visits

7. Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to "Do Not Track" signals, as there is no common industry standard for compliance.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@promotrack.me
Website: promotrack.me